Privacy Policy

The Square Chapel Arts Centre Privacy Notice demonstrates our commitment to protecting the privacy of our patrons and the data we hold about them. This documents also outlines how we aim to use the data we collate so we’re being fully transparent.

If you have any questions or comments about this Privacy Notice, they can be directed to info@squarechapel.co.uk

Part One: All visitors to Square Chapel Arts Centre and  www.squarechapel.co.uk are assured that:

  • Square Chapel Arts Centre will always respect your right to privacy. Our website and on site server include implemented security measures to, where possible, protect the loss, misuse or alteration of data placed under our control.
  • All data gathered as a result of your visit will be treated as confidential.
  • All orders placed online through our ticketing system, Spektrix, will be confirmed by email if you have provided an email address.
  • Your Box Office account data is managed by Halifax Culture Hub Ltd (a company created and managed by Square Chapel Arts Centre and The Piece Hall Trust).
  • If you would like to see a copy of the Halifax Culture Hub data Policy

 

Part Two: How we use your data

  • To place an order online you will be required to supply contact and personal information. This data is them controlled by Halifax Culture Hub.
  • When you have an online account, you will be able to control your contact preferences through your account to decide whether to receive email or postal communications for Marketing or Fundraising purposes. You can opt out of receiving these at any time.
  • We may use anonymised box office data for use in marketing campaigns or to report back to our funders.
  • If you use your credit or debit card to purchase tickets or to make a donation through the shared Box Office system, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).


Part Three: How long will you keep my data?

  • We’ll normally hold onto your data if you’re a customer, for as long as is necessary to give you access to our events and services. If the information we hold is also essential to our funders, then we will hold onto this for as long as it is needed to be reported on.
  • If you are signed up to receive communications from us but don’t purchase tickets for over 24 months we may consider your account to be dormant and stop sending information to you.


Part Four: Your rights to the data we hold.

While we hold personal data about you, you have the following rights:

  • You have the right to request a copy of the information that we hold about you
  • You have a right to correct data that we hold about you that is inaccurate.
  • You can ask for the data we hold about you to be erased from our records.

We may ask for ID to confirm your identity.

Part Five: Cookies

Cookies are used on www.squarechapel.co.uk to identify you for usability purposes. These is no way track your movement or record any information about you. They are used specifically for improving our service and content on the website.

Part Seven: Trademarks and Copyright

Content included on this site, such as text, graphics, button icons, images and software, is the property of Square Chapel Arts Centre and is protected by UK and European copyright laws. Any use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.

Part Eight: Terms and Conditions

Our terms and conditions of sale can be found on the ‘Visit us’ section of our website at www.squarechapel.co.uk

Part Nine: Your right to be removed from mailing lists

  • You can unsubscribe from our email newsletters using the link at the bottom of the mailing at any time or by calling our box office team on 01422 349422 and to no longer receive any mailings by email or post. You can also ask to be removed from our database.
  • You can ask for the data we hold about you to be erased from our records.

Part Ten: Contact Us

If you have any questions about this Privacy Notice or you wish to ask any questions about how your personal data is stored or used please contact us at

Email – info@squarechapel.co.uk

Phone – 01422 353073

Address – Square Chapel Arts Centre, 10 Square Road, Halifax, West Yorkshire, UK, HX1 1QG

Named Data Controller: David McQuillan (Square Chapel Arts Centre)

Named Data Controller: Laura Johansen (Halifax Culture Hub)

 

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